Information and links in this thread may no longer be available or relevant. Once the printer is removed, click the plus sign , click Add Printer or Scanner , click the name of your printer, then continue to the next step. How does HP install software and gather data? If you still cannot connect, turn off the router, the printer, and the computer, and then turn them back on in this order: It almost seems like the built in interface is not working correctly, but strange that the USB interface does. Mac Set up your wireless-capable printer on a local wireless network with a Mac computer.

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Remove selected files Download files. Under the Driver heading, click Download for the full software package, or click Basic Drivers for other driver options.

HP Officejet 6500 (E709) Printers – Wireless Printer Setup

On an additional note – there does not appear to be any phone numbers listed for wirelses warranty” assistance on the web site, only for HP partners Power cycled router, printer and nothing works, get same error message all the time. The Virtual Agent is currently unavailable.

Follow this checklist to stop these prints: Solution and Diagnostic Data Collection.

Is my Windows version bit or bit? Restart components of the wireless network Turn off the router and the printer, and then turn them back on in this order: Message 6 of 6. See your browser’s documentation for specific instructions. Use the Wireless Setup Wizard available from the printer control panel to oficejet a wireless connection. This website contains the most complete, up-to-date information about wireless printing, as well as information to help you prepare your wireless network; solve problems when connecting the printer to the wireless network; and resolve security software issues.


It is weird offficejet the printer screen will not work but using a USB cord and printer software does.

Asia Pacific and Oceania. Choose ‘Refresh’ to update the list.

Please verify your product is powered on and connected, then try again in a few minutes. Do a power cycle switch off and turn on the printer after the Restore Netwrok Settings and when it’s not able to connect via the Wireless Setup Wizard. Please try again shortly.

HP Officejet (E) Printers – Wireless Printer Setup | HP® Customer Support

Already have an HP account? The Virtual Agent is currently unavailable.

It matches the product: Warranty withdrawn refurbished product: Open download list If your printer is not listed in the Add Printer or Scanner windowmake sure the printer is connected to the Mac with a USB cable, or that it is on the same wired or wireless network as your Mac. Check if the name of your printer displays in the Printers list. What if the printer is not found during the installation? Make sure the router and computer are turned on, and that the computer is connected to the same wireless network to which you want to connect the printer.


If a Let’s identify your product to get started page wirelses, click Printertype your printer model number, and then click Submit. Note on archived topics.

HP Officejet 6500A Plus e-All-in-One Printer – E710n

Make sure the wireless light is turned on If the blue light on the e710-nz control panel is not lit, wireless might be turned off.

The list of recommended drivers for your product has not changed since the last time you visited this page.

If the blue wireless light is blinking, it means the printer is not connected to a network. Download list – Download multiple files at once View, edit and download your entire list of software and drivers here. If you have a question create a new topic by clicking here and select the appropriate board.